1. Start by contacting us and tell us more about your experiences, as well as the results you expected to achieve with your treatment.

E-Mail: info@swissclinic.com

2. Together we will find a solution that you will be pleased with, whether we send out replacement products free of charge, that you receive a credit for your next order with us, or your money back.

Important To Know:

The result guarantee can only be used on first-time products. Example: If you received a result with your first purchase of our eye lash growth serum, but not with the subsequent second purchase, the result guarantee is not valid.

The result guarantee is not valid when buying our products from a reseller. The guarantee can only be used if you have completed your purchase on our website.

Tips for the Best At-Home Treatment Experience:

• Take a picture of the area you want to treat before starting the treatment. It makes it so much easier to compare with before and after pictures to see the real impact.

• Do you often forget to treat certain days? Add a recurring reminder (morning and / or evening) to your mobile calendar. Continuous treatment, i.e. no interruptions, is the key to fast and good results.

• Of course it’s fun to test as many products as possible and all of them at the same time. But, unfortunately this is not effective. Stick to one treatment at a time, before you start with another treatment in the same area.

• Do the treatment together with a friend, colleague, partner or parent. You can talk about your experiences, results and what you have learned. A joy that’s shared is a joy made double.

*Result is an improvement of the condition of the treatment area during or after a performance in comparison with the condition before starting the treatment.