Refund policy
Right of Cancellation:
- You have 14 days to cancel your purchase after receiving the goods.
- Products must be returned intact and unopened.
- You are responsible for return postage costs.
- Refunds are issued within 30 days.
Refunds:
- Refunds are made to the original payment method.
- Refunds are processed within days of the matter being concluded.
Other Important Points:
- Contact customer service before returning an item.
- Address must be correct to avoid delivery delays.
- Overdue deliveries may be cancelled without charge.
- Age limit: 18+ only.
- Discount codes may have expiration dates.
- All prices include VAT.
- Results guarantee on selected products (conditions apply).
- Contact customer service immediately for damaged goods.
- Complaints: contact customer service for resolution or replacement.
- Use caution if pregnant, breastfeeding, or have sensitive gums.
- Distance contracts: 14-day right of cancellation.
- Cookies: used for website statistics, not personal data collection.
100% Money Back Results Guarantee:
- Should your treatment for any reason not give you any results at all, even though you have carefully followed our instructions and recommendations, we will reimburse you.
- Compensation may be a credit or new product delivery.
- Please be aware that each product have a specific timeframe for claiming the Results Guarantee.